![]() To accommodate more users, install an additional Universal License and then increase the maximum number of users in Global Settings > Change Authentication AAA Settings. If the values for Maximum Users and Current Users are equal, your license has been exhausted. You can verify this in the NetScaler configuration utility by going to NetScaler Gateway > Virtual Server. ![]() Unsuccessful desktop launches can also happen when the number of users attempting to connect exceeds the maximum number of users allowed. Note: The following sections apply to Citrix infrastructures using NetScaler Gateway. If the user does not have full permissions, back up and then delete the Citrix Registry Key and restart Citrix Workspace to recreate the Registry key with the required permissions. Check if the user account has full permissions for the client-side Registry Key: HKEY_USERS\USER_SID\SOFTWARE\Citrix In some cases, users who log in with a regular domain user account can’t launch enumerated applications and desktops when using Citrix Receiver with non-elevated permissions-but can launch them when using Receiver with elevated permissions. To avoid the issue of the app not launching a desktop, you may need to uninstall the application first and remove all its registry values. When using Citrix Workspace, sometimes an upgrade itself does not work. It is always good practice to update to the latest supported version of the app. If you have an outdated version of Citrix Workspace or Citrix Receiver, you may encounter this issue of the app not failing to launch a desktop or applications. An alternative such as Parallels® RAS remains an attractive option for those looking to permanently fix their Citrix Receiver (now known as Citrix Workspace) issues. The Citrix infrastructure can be complex, and determining the cause of a simple issue may take a great deal of time. To minimize lengthy user downtimes caused by desktops unable to launch, it is important to understand the most common underlying issues and learn how to address them. Compare below to see which product best suits your business needs.When using Citrix Receiver, there may be an issue with Citrix Receiver not launching a desktop. IT maintains control and visibility of SaaS, mobile, virtual, and web apps with a simple and integrated solution that enhances user experience, giving them the best tool to work efficiently. With Citrix Workspace users get a seamless work experience regardless of the type of app, device, network, or location, without a lot of extra steps. It provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment. It offers the most complete, integrated digital workspace solution to enable users to securely access their apps, desktops and data from anywhere.Ĭitrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. Official OverviewĬitrix Workspace is the only solution that delivers a unified, secure and intelligent workspace that lets people do their best work while maintaining a high-quality user experience. Yes, Citrix Workspace is safe to download and install on Windows 11, 10.
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